Privacy Policy

Introduction

Welcome to Synthopic, an AI-powered image generation service provided by Vilgren OÜ ("we", "our", or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and AI image generation services.

1. Information We Collect

1.1 Personal Information

  • Account Information: When you create an account with us, we collect your name, email address, and password.
  • Payment Information: We collect payment details (such as credit card information) to process transactions. This information is securely processed by our payment processors (e.g., Stripe) and is not stored on our servers.
  • User Content: Any text prompts, generated images, or other content you create or upload to our service.

1.2 Usage Data

  • Log Information: We automatically collect certain information when you visit our site, including your IP address, browser type, operating system, and browsing behavior.
  • AI Generation Data: We collect data related to your use of our AI image generation services, including prompts, settings, and generated images.
  • Cookies: We use cookies and similar tracking technologies to track your activity on our service and hold certain information.

2. How We Use Your Information

We use your information to:

  • Provide and Improve Our Services: We use your information to operate, maintain, and enhance our AI image generation services.
  • Process Payments: Your payment information is used to process transactions securely.
  • Personalize User Experience: We may use your information to customize and improve your interaction with our AI models.
  • Communication: We may use your information to contact you with updates, promotional offers, and other service-related information.
  • Analytics and Research: We analyze usage patterns to improve our AI models and service.

3. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who help us operate our service, such as payment processors, cloud service providers, and analytics providers.
  • For AI Model Training: We may use anonymized data from user interactions to improve our AI models. This data is stripped of personal identifiers.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services or comply with legal obligations. You may request deletion of your information by contacting us at support@vilgren.com.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information.
  • Objection: You can object to the processing of your personal information.

To exercise these rights, please contact us at support@vilgren.com.

7. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including the United States and other countries where our service providers operate. These countries may have data protection laws that are different from those in your country.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Vilgren OÜ
Registry code: 14810642
Väike-Aru tn 4-40, 80036 Pärnu linn,
Pärnu maakond, Estonia
Email: support@vilgren.com